Even though we’ve only just started working with Moh and Miron, we’re already delighted with them! They reduce our workload, they work quickly but painstakingly and they really do deliver tailor-made solutions. Yes, I also want higher retention
It’s great that Miron and Moh know the fitness sector so well, having worked as club managers themselves. They understand what we need and where the sticking points might lie. The guys listen carefully and take note of our input and preferences. They’ve turned this into an action plan to improve our retention.
With their help, we’ll be much better placed to integrate the MyWellness system into our trainers’ and receptionists’ work. Now our colleagues can focus more on results, all our customers get the attention they deserve and customers feel a closer connection with Fresh! The weekly reports enable management to keep the team fully on track and offer support where needed.